After-Hour Emergencies

Emergency Exotic Pet Care 

For Buffalo, Batavia, Rochester, Fredonia, Niagara Falls, Lockport, NY & Erie, PA

SCAEP is now seeing established clients for after-hour emergency care!

Emergencies happen, even to our exotic pet species! We understand that sometimes your pet needs us most after-hours, when unplanned accidents or emergencies often occur. If you need emergency exotic pet care, contact our team. We are proud to offer our emergency exotic pet care services to pets throughout Buffalo, Rochester, Batavia, Fredonia, Niagara Falls, Lockport, NY, as well as Erie, PA. 


Monday thru Friday 6:00pm-8:00pm
Saturday 12:00pm-8:00pm
Sunday 10:00am-8:00pm

Please call 716-759-0144 and LISTEN TO INSTRUCTIONS WITHIN OUR VOICEMAIL MESSAGE, where you will be directed to call an answering service regarding the nature of your emergency.

Our on-call veterinarian - Dr. Wade, Dr. Lewis, or Dr. Reed - will return your phone call within ten minutes and you will determine together what your next step should be. If you do not receive a response within those ten minutes, we ask that you please call the answering service again.

We must stress that this service is for current and established clients ONLY, who have been seen at our office during normal business hours prior to needing after-hour services. Our veterinarians are not able to see non-existing clients for after-hour care at this time.

If you are a client of another veterinarian, we advise that you call your regular clinic for emergency instructions.

For pet owners without a regular veterinarian AND current clients with emergencies after 8pm, you will be instructed to call the College of Veterinary Medicine at Cornell at 607-253-3060.


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Office Hours

By Appointment Only


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-12:00 pm




Read What Our Clients Say

  • "Nothing but great things to say about everyone at SCAEP. The staff is so compassionate and caring; I can't thank you enough for all you have done for me and my furry friends!"
    Brittany S.
  • "I have been taking my rabbit here since 2009 and could not say enough good things about the staff and the care she's received!"
    Tara P.